0054 - Effective Utility Leadership Practices
Course Description
- CEUs: 1.35
- TREEO FDEP OCP 04271027: CEUs 1.35 DS DW WW
- FBPE Provider #: 0004021 13.5 CEHs
- Time of class each day: 8:00 am-4:00 pm
Course coordinator: Areiole Williams areiole.williams@treeo.ufl.edu
Phone: (352) 392-9570 or 352-294-3877
In today’s world, water and wastewater utility supervisors are required to take a broad approach to systems management and staff leadership. Supervisors are required to motivate, protect, mentor and lead their teams. They must understand their technical and compliance obligations and be capable of planning work, documenting progress, and preparing for emergencies. They must communicate with the public; so listening, speaking, and writing skills are valuable assets. This two-day program will focus on the key elements of managing systems, leading people, and developing professionalism in one’s career. Attendees will leave with new ideas, immediately useful tools, and a better understanding of themselves, their peers, and those they supervise.
Learner Outcomes
- Identify the difference between Management and Leadership
- Learn how to manage Organizational Change
- Perform Team Performance Reviews
- Apply ethical decision making in day to day management
- Cultivate a positive workplace culture
Recommendations
Who should attend this course?
Any learner from the following groups:
- Water, Wastewater, and Distribution System operators
- Utility supervisors
- Regulatory personnel
- Engineers of water and wastewater systems